Data Privacy

This Privacy Policy applies to all personal data collected, generated, received, stored, or otherwise processed by eLink Systems & Concepts Corp., whether through our website, or other digital services. It covers:

• Job seekers who create accounts, upload resumes, and apply for jobs
• Employers or recruiters who post job listings or view candidate profiles
• Visitors who browse the website or contact us through forms or email
• All personal and sensitive information collected through job applications, account creation, email communication, and third-party integrations

This policy governs how we collect, use, store, disclose, and protect your personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012.

Limitations
While we strive to protect your data, this Privacy Policy does not apply to:

• External websites or third-party services linked from our platform. We are not responsible for how those third parties collect or use your information. You are encouraged to review their privacy policies before sharing any data.
• User-generated content, such as information you voluntarily share in resumes, public profiles, forums, or messages to employers, which may be accessed by other users.
• Actions by users, such as recruiters or employers, who may use your data outside of our platform’s intended use. While we require them to follow ethical and legal standards, we cannot control their individual actions.
• Data breaches or incidents caused by factors beyond our control, such as internet service outages, third-party vulnerabilities, or malicious cyberattacks, despite our reasonable security safeguards.

By using our platform, you acknowledge these limitations and agree to use the site responsibly and in accordance with applicable laws.

Collection of Personal Data
For the purpose of this Privacy Policy, 'personal data' refers to any information that identifies, or could reasonably be used to identify, an individual—whether on its own or when combined with other data that eLink Systems & Concepts Corp. holds.

Depending on the specific site, app, or context of your interaction, this information may be either provided directly by you or automatically collected when you access or use our platforms.

• Contact Information: name, phone number, address, city, state, postal/zip code, and email address.
• Demographic Information: date of birth, gender, country of origin,
• Employment information: educational background, work history, training records, and performance evaluations.
• Financial and benefits information: payroll details, SSS, PhilHealth, Pag-IBIG, TIN, and related documents.
• Call and system data: voice recordings, call logs, monitoring reports, and IT system usage.
• Contact Us Page: When you fill out the contact form, eLink Systems & Concepts Corp.  uses the details you provide to respond to your general or business-related inquiry, whether it's on your behalf or representing your organization.
• Website Usage and Network Activity: We gather data about your interaction with our website through cookies and web beacons. This includes information such as your IP address, browser type, operating system, internet service provider, domain name, the pages you view, and the duration of your visit. You have the option to manage or modify your cookie settings based on your preferences.
• Social Media Features: Our website and applications may include social media tools or widgets linked to platforms like Facebook, LinkedIn, and others. Your interactions with these features are subject to the privacy policies of the respective social media platforms.
• Career Portal: Our website may contain a link to our Careers section. Any personal information submitted through that portal, whether by uploading documents or sending emails, will be handled in accordance with this Privacy Policy.
• Data from Third-Party Sources: Based on your relationship with us, we may collect additional personal data from third-party sources such as data providers, background check services, travel agencies, auditors, insurers, consultants, and social media platforms to help ensure your information is complete and accurate.

Purpose of Processing
The personal data collected shall be used for the following purposes:

• Recruitment, Hiring, and Pre-Employment Processing: Your information will be used to evaluate your qualifications, verify your credentials, conduct background checks, and facilitate communication throughout the hiring process. This includes scheduling interviews, sending notifications, and assessing your suitability for the role you applied for or other potential opportunities.

• Employment Management, Payroll, and Statutory Compliance: If you are employed, your personal data will be used to manage your employment relationship with the company. This includes maintaining employment records, processing payroll and benefits, filing necessary reports with government agencies (e.g., SSS, PhilHealth, Pag-IBIG, BIR), and ensuring compliance with labor and tax laws in the Philippines or applicable jurisdictions.

• Performance Monitoring, Training, and Employee Development: We may use your data to track performance metrics, conduct evaluations, and design performance improvement plans. Additionally, your data may be used to identify training needs, deliver learning programs, and support your professional growth and career advancement within the organization.

• Client Service Delivery, Call Monitoring, and Quality Assurance: For employees involved in client-facing or operational roles, personal data may be processed to ensure high-quality service delivery. This includes call recordings, client interaction logs, and performance audits to maintain service standards and fulfill contractual obligations with clients.

• Compliance with Legal and Regulatory Requirements: Your data may be used to comply with laws, regulations, or legal processes, including reporting obligations, responding to lawful requests from authorities, or participating in legal proceedings. This also includes compliance with data protection regulations such as the Data Privacy Act of 2012 (RA 10173).

• Security, Fraud Prevention, and Business Continuity: We collect and process data to protect the organization from unauthorized access, fraudulent activities, and security threats. It also helps us plan and respond to incidents affecting operations (e.g., natural disasters, cyberattacks, or pandemics), ensuring continuity of business and employee safety.

Data Sharing and Disclosure
We may disclose personal data, only when necessary and in accordance with applicable data privacy laws, to the following parties:

• Authorized Employees, Officers, and Representatives of the Company: Access to personal data is granted only to individuals within the organization who need the information to carry out their official duties. These may include human resources personnel, recruiters, team managers, payroll and finance officers, legal counsel, and compliance officers who are responsible for processing and safeguarding employee and applicant data in the performance of their functions.

• Clients, Service Providers, and Third-Party Partners Under Strict Confidentiality Agreements: In the course of delivering services or fulfilling contractual obligations, we may share limited personal data with our clients or third-party partners such as background verification firms, IT support providers, recruitment agencies, benefits administrators, training consultants, and cloud service vendors. All external parties receiving such data are required to sign confidentiality and data processing agreements to ensure that personal information is handled with the same level of care and protection as required by law.

• Government Agencies and Regulatory Bodies: We are legally obligated to share relevant personal data with government institutions such as the Department of Labor and Employment (DOLE), Social Security System (SSS), Philippine Health Insurance Corporation (PhilHealth), Home Development Mutual Fund (Pag-IBIG), Bureau of Internal Revenue (BIR), and the National Privacy Commission (NPC), among others. This is done to comply with labor regulations, taxation requirements, benefits administration, and data privacy regulations.

• Other Parties When Required by Law or to Protect Legal Rights: We may disclose personal information if such action is necessary to comply with a legal obligation, court order, subpoena, or lawful request from law enforcement or other government authorities. We may also disclose data when necessary to protect the rights, property, and safety of the Company, our employees, clients, or the general public, or to defend against legal claims.

Data Retention and Disposal

• Personal data will be retained for a period of three (3) months, or for as long as necessary to fulfill the specific purpose for which it was collected, unless a longer retention period is required by applicable laws or regulations.
• Once the data is no longer needed, it will be securely deleted, destroyed, or anonymized to prevent unauthorized access, use, or disclosure.

Security Measures

The Company has implemented technological and operational safeguards to protect personal information from loss, unauthorized access, misuse, alteration, or accidental destruction. While absolute security cannot be guaranteed, the Company continuously reviews and updates its security protocols based on industry best practices to ensure that all information in its care is appropriately protected.

Rights of Data Subjects
In accordance with the Data Privacy Act, you have the right to:

• Be informed about the processing of your personal data
• Object to the processing of your data, subject to legal exceptions
• Access and obtain a copy of your personal data
• Rectify or correct inaccurate or outdated data
• Request deletion or blocking of your data, subject to legal retention
• File complaints with the National Privacy Commission (NPC) if your personal data has been misused, maliciously disclosed, or improperly disposed, or that any of your data privacy rights have been violated

Consent 
By providing your personal information to eLink Systems & Concepts Corp. whether as a job applicant, employee, or client you are giving your explicit consent to the collection, use, processing, and retention of your data in line with the company’s data privacy policies.

Amendments
The Company maintains the right to modify, revise, or update this Data Privacy Policy at any time to ensure continued compliance with applicable laws, regulations, or changes in business practices. Whenever such changes are made, the Company will promptly notify all affected parties through official communication channels, such as email, website announcements, or internal notices, to keep you informed of the latest privacy practices.

Contact Us
Please contact us with any concerns you may have. You can contact us by writing to us at [email protected].