Job Posting Details

Qualifications:

• Experience of one year or less as a Sales Trainer or Team Leader in a BPO setting

• Senior High School diploma or equivalent

• Excellent communication skills, both written and verbal

• Competent in Microsoft Office (PowerPoint and Excel), Google Sheets, and Canva

• Preferably with experience in Sales

• Flexible and is able to quickly adapt to changing business needs and processes.

• Capable of working flexible and/or longer hours when required due to business exigencies

Job Description:

• Handle 15-20 FTEs per Class/Batch

• Ability to train, present, facilitate for learning development

• Coaching, mentoring and skills development activities

• Build high-performing sales teams

• Foster supported, conducive and good working relationships with individual team members and as a whole

• Organize team engagement activities (team building activities, huddles, focus-group discussion, team meetings)

• Prioritize workstream and deliverables based on objective, urgency and impact

• Demonstrate sound decision making in situations that require immediate action or flexibility from usual

• Adapt and model ideal behaviors required of leadership and aligned to company values and culture

• Complete reports and tracking for record-keeping and data gathering

• Ensure timely and accurate completion of assigned tasks

• Effectively manage time and personal workload to meet deadlines and achieve goals